Privacy Policy
Metus Lykos (“we,” “our,” “the Firm”) is committed to protecting the privacy and confidentiality of all personal information entrusted to us. As a Canadian debt-relief law firm, we handle highly sensitive financial and legal data, and your trust is fundamental to our relationship.
This Privacy Policy explains how we collect, use, disclose, store, and protect personal information in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA), applicable provincial laws, and the professional obligations required by the Law Society of Ontario and governing bodies in the provinces where we operate.
By using our website, submitting information through our forms or quizzes, or engaging our legal services, you consent to the practices described in this policy.
1. Information We Collect
We collect only the information necessary to evaluate your situation, provide legal advice, and assist with debt relief services. This may include:
Personal Information
Full name
Address, province of residence
Phone number and email address
Date of birth (if required)
Financial Information
Amount and type of debt
Employment status and income range
Budget, expenses, assets, and liabilities
Credit history information you choose to share
Information required to assess Consumer Proposals, Debt Settlement, or Business Restructuring
Legal Information
Creditor details
Collection actions taken
Lawsuits, garnishments, or enforcement activities
Bankruptcy or proposal history
Website & Technical Information
Collected automatically when you use our website:
IP address
Browser type
Device information
Pages visited
Form submissions
Cookies and analytics data (see Section 7)
We do not collect unnecessary data or store information longer than required.
2. How We Use Your Information
We use your information for the following purposes:
To Provide Legal and Debt Relief Services
Evaluate your financial situation
Provide legal advice
Negotiate with creditors
Prepare Consumer Proposals, Division 1 Proposals, or settlements
Communicate with Licensed Insolvency Trustees (LITs) when necessary
To Communicate With You
Respond to inquiries
Schedule consultations
Send updates about your file or case
Provide educational materials
To Improve Website Experience
Track anonymous usage patterns
Improve content, functionality, and performance
Marketing (Consent-Based Only)
Send newsletters or updates if you opt-in
You may unsubscribe at any time
We never sell, rent, or trade your personal information.
3. How We Share Information
We only share your information when necessary to provide our legal services or when required by law.
We may share information with:
Licensed Insolvency Trustees (LITs), when preparing a Consumer Proposal or Division 1 Proposal
Courts or tribunals, if required
Regulators such as the Office of the Superintendent of Bankruptcy (OSB)
Creditors, collection agencies, or legal representatives only with your consent
Third-party service providers who support our operations (secure cloud storage, email platforms, analytics tools)
We do NOT share information with:
Debt consultants
Lead buyers
Marketing companies
Third parties not involved in your legal matter
All service providers must comply with strict confidentiality and data protection standards.
4. Legal and Professional Obligations
As a law firm, Metus Lykos is bound by:
Solicitor-client privilege
Law Society confidentiality rules
Professional conduct requirements
Federal insolvency regulations
Your information is protected by some of the strongest confidentiality laws in Canada.
5. How We Protect Your Information
We use industry-standard administrative, technical, and physical safeguards, including:
Encrypted data storage
Secure, encrypted email and communication platforms
Multi-factor authentication
Access controls restricted to authorized personnel
Regular security audits
Secure document disposal
Compliance with legal and regulatory data-handling requirements
Despite best practices, no system is 100% immune from risk. If a data breach occurs, we follow all legal notification requirements.
6. Your Rights and Choices
You have the right to:
Access the personal information we hold about you
Request corrections or updates
Withdraw consent (where applicable)
Ask how your information is being used
Limit certain kinds of processing
Request deletion of information once it is no longer required
Some legal files and records must be retained for a required period due to Law Society regulations.
7. Cookies and Website Tracking
Our website uses cookies and analytics tools (such as Google Analytics) to improve the user experience. These tools collect non-identifying information such as:
Browser details
Pages visited
Time spent on the site
You may disable cookies in your browser at any time.
8. Third-Party Links
Our website may contain links to government resources, financial institutions, or other websites.
We are not responsible for the privacy practices or content of external sites.
9. Storage and Retention
Your personal information is stored securely in Canada or in secure servers compliant with Canadian privacy standards.
Retention timelines follow:
Law Society of Ontario rules
Federal insolvency record requirements
Internal document retention schedules
When no longer required, information is securely destroyed.
10. Complaints and Contact Information
If you have questions about our Privacy Policy or concerns about how your information is handled, you may contact us:
Metus Lykos – Privacy Office
Phone: +1 (866) 570-9988
You may also contact your provincial privacy commissioner or Law Society if concerns are not resolved.
11. Changes to This Privacy Policy
We may update this policy periodically to reflect regulatory changes or improvements in our practices.
Any updates will be posted on this page with a revised effective date.