Consumer Protection Agencies Across Canada

If you feel that a collection agency is harassing you or breaking any laws please contact your provincial Consumer Protection Agency via the below contact information.



Service Alberta
Investigation Services – North
3rd Floor, Commerce Place
10155 – 102 Street
Edmonton AB T5J 4L4

Fax: 780-422-9106

pdf icon copy Government of Alberta – Consumer Complaint Form

British Columbia

Consumer Protection B.C.
#307-3450 Uptown Blvd.
Victoria BC V8Z 0B9

Toll Free: 1-888-564–9963
Fax: 250-920-7181

pdf icon copy

Consumer Protection BC – General Complaint Form


Consumer Protection Office
302-258 Portage Avenue
Winnipeg, Manitoba
R3C 0B6

Telephone: 204-945-3800 in Winnipeg
Toll Free in Manitoba: 1-800-782-0067

pdf icon copy

Filing a Complaint with the Consumer Protection Office – MB

New Brunswick

Financial and Consumer Services Commission
Kings Place (King Tower)
440 King Street
Fredericton, New Brunswick E3B 5H8

Telephone: 506-453-2659
Toll Free : 1-866-933-2222
Fax: 506-444-4494

pdf icon copy

Financial and Consumer Services Commission – NB

Newfoundland and Labrador

Consumer Affairs Division
Service NL Government of Newfoundland Labrador
P.O. Box 8700 149
Smallwood Drive Mount Pearl, NL A1B 4J6

Telephone: 1-877-968-2600.

pdf icon copy

Newfoundland & Labrador Complaint Record


Nova Scotia

Service Nova Scotia
PO Box 2734
Halifax, Nova Scotia B3J 3K5

Telephone: 1-800-670-4357

pdf icon copyNova Scotia – Online Enquiry Form


Ministry of Government and Consumer Services
Consumer Protection Branch
Box 450
1201 Wilson Ave Building A
North York ON M3M 1J8

Fax: 416-326-8665

pdf icon copy

Consumer Protection Ontario – Filing a Consumer Complaint

Prince Edward Island

Consumer, Labour and Financial Services
Justice and Public Safety
95-105 Rochford Street
Charlottetown, PE
C1A 7N8

Telephone: 902-368-5653
Toll Free: 1-800-658-1799

pdf icon copy

PEI Consumer Services – Consumer Services


Consumer Protection Office

Toll Free: 1-888-OPC-ALLO (1-888-672-2556)

If you feel a collection agent is harassing you, you may contact the Consumer Protection office by phone, through written inquiry or by visiting one of their offices.


Consumer Protection Inquiries:
Telephone: 306-787-5550
Toll Free: 1-877-880-5550
Fax: 306-787-9779

If you feel a collection agent is harassing you, contact the Consumer Protection Division at the above information.

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