LAW FIRM in Kitchener, Ontario is seeking a candidate to join its Debt Resolution Team.
Devise a debt resolution strategy and manage client expectations;
Negotiate and settle client’s outstanding debt accounts with creditors, collection agencies and bill collectors;
Negotiate with creditors to have the debtor’s credit reported by the creditors in the best possible way that is most advantageous to the debtors’ position;
Ensure clients receive the best possible settlements;
Ensure client’s interests are protected by ensuring to receive Full and Final Releases plus following up with creditors to ensure the settlement is reported to credit reporting agencies;
Communicate with clients about settlements.
experience in a collection agency or collections law firm is a must
excellent negotiation skills
excellent customer service skills
bondable: dealing with sensitive client information including financial information
able to multitask and manage time effectively
basic reporting skills using excel and outlook
knowledge of the collection industry is required
able to work independently as well as part of a team
strong vocabulary and interlocutory skills
patience and empathy to deal with and alleviate client concerns
basis administrative skills
experience in sales is an asset.
If you fit the above noted skills and think that you would be an invaluable asset please feel free to forward your resume to firstname.lastname@example.org